FAQ

Find the answers to the questions you have here

Can I play DS games on a DSi console

Yes, DS games are compatible with DSi consoles.

How long before shipping.

Items are shipped within 24 hours of receipt of payment during week days and 48 hours over the weekend.

Returns Policy

We accept returns 30 days after delivery minus shipping

Types of shipping

We use Australia Post; Registered or Express  Post services as they provide  online tracking numbers for your items, you can see where your parcel is at all times until it has been delivered to you .

Charger types

We provide Australian chargers with all products

Region Free

All games are region free unless otherwise stated in the product description. This means consoles can play games sourced from any country in the world. In some cases consoles that can play movies on mini-DVD are restricted in the same way as movies and blue ray discs you buy for watching movies on TV.

Terms and Conditions

We ship items on payment in full and offer a 30 day no questions asked money back guarantee minus shipping costs. We do not accept partial payments for products.We ship the products using the shipping methods described above, but alternate arrangements can be mad. In those cases we accept no responsbility for the lack of or late delivery.

How long to ship.

In most cases you will receive your product within 1-6 days using Australian registered post or 1-3 days for Express Post.

Where is it shipped from.

Products are shipped from Tweed in Northern New South Wales, Australia. We do not drop-ship from other suppliers, all our product is shipped from our own business premesis and as such we can guarantee the quality of the product.

What if it not in stock

If it is not in stock, it will be listed in the item description – OUT OF STOCK.  If you are not wanting it urgently and would like to back order, send us an email and we  will inform you of the expected delivery date.

October 27, 2009 admin